Clinical Roots / Community Health
Building an HIV Center of Excellence in Underserved Boston Communities
Built a specialized community-pharmacy HIV care model in Boston, supported 90+ HIV-positive patients at its height, and helped expand the model to nearby pharmacies.
90+patients supported
3Boston communities
Expandedto nearby pharmacies
01 / The Challenge
What was happening?
Patients in Roxbury, Dorchester, and Roslindale needed more specialized medication support from accessible community pharmacies.
02 / The Diagnosis
What I saw differently.
Clinical expertise, patient-level operating discipline, and a replicable local model could make the pharmacy a stronger part of the care system.
03 / Strategy & Execution
Built expertise, then the model
- Completed specialized HIV pharmacotherapy training and developed an internal business case.
- Created patient-level tracking, counseling, and medication synchronization processes.
- Partnered with field leadership and personally trained pharmacists as the model expanded.
04 / Impact
What measurably improved.
- Supported more than 90 HIV-positive patients at the program’s height.
- Improved adherence and expanded the model to nearby Boston pharmacies.
- Established the patient-centered clinical foundation that continued through later operating leadership.
Executive signal
“I build my expertise first, prove the operating model locally, and scale what works.”